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  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • I've picked a Wix template. Сould you build a site based on this template?
    All the websites in our portfolio are created from square one. We have never used and do not plan to use templates, even if we are asked to do so. Why do we do this and not use all those great templates? It's simple! We believe that each business has its own features, goals and audience, as well as its own “character”. No matter how talented are the designers who create templates, they do not know what your business needs, specifically. We know the Wix platform thoroughly and it makes no sense for us to waste time modifying templates according to your needs. We also know for sure that website creation does not begin with choosing a template, but with detailed research into your business and your audience, to create a website that will “speak” to them in their language (whether words, shapes or colours). Templates are just good examples of what can be done on Wix. Rest assured that not a single free template can be compared to a website tailored just to YOU!
  • What if I need help on my site down the road?
    All you need to do is send us an email. We’re here to help as much or as little as you need, and once your site launches, we won’t disappear. Professional Websites has been in business building websites for more than 3+ years and we aren’t going anywhere anytime soon.
  • Do I have to be local to work with you?
    Nope! We love working with clients all over the world. Our amazing team works remotely. We’re happy to meet with you virtually to discuss your website and your business needs.
  • How much does a new website cost?
    It depends. Our quotes are based on the needs of each individual project. Every website is unique and has different requirements. We design and develop custom websites specifically for your business. We ask questions, assess your needs, and provide a customized quote. Most of our sites run in the $2,500 – $5,000 range, but can be more or less depending on your needs.
  • My Wix website is already up, all I need is a redesign. Can you help me out?
    Of course we can help! But bear in mind that what is commonly referred to as a “redesign” is actually creating a website from scratch. If you've been thinking about redesigning your site, it means that you’re not happy with it. Most likely, you don’t like how it looks and you want a change from an aesthetic point of view. Aesthetics are important, but first of all we look at design in terms of usability and the performance of the site's functions. Styles, SEO (search engine optimisation) tags, a well-thought-out structure - all this is laid down in the initial stages of working on a site. There is no way to turn a website with a spontaneous structure and design into an efficient and neat website with just a few tweaks. Building a basic site with Wix is pretty simple, but the real work behind a successful website is precisely in the planning, designing, and building of a visual, marketing and content strategy. Our projects involve all this work, and it must be done from the ground up.
  • Do you offer a payment schedule? How do I pay?
    Yes, we split the payment into three parts. The first 50% is usually upfront. The following 25% is at the middle phase of the project. The final 25% is at project completion. We understand that this is a big investment and want to help you budget for the expense in whatever way possible. We accept PayPal and all major credit cards.
  • Will my website be mobile-friendly?
    Absolutely! Mobile-first design is more important than ever! We work hard to ensure your website looks great and performs well on a variety of devices and browsers.
  • Will you maintain my site for me?
    We can! We provide ongoing support for many of our clients. We’re happy to provide a quote for ongoing maintenance for your website. Contact us now!
  • Who writes the content for the site?
    You are the expert on your business, so it’s usually best if it comes from you. We have a copywriter partner who can help clean up or write original content for you at an additional cost. Please inquire for more information about copywriting and brand messaging.
  • How long will it take to get a new website?
    On average, we deliver sites in 4-8 weeks. The pace of any project is set by each client. The input you can provide during the initial stages, your availability and feedback, how soon you provide content – all this affects the time it takes to complete your project. How you want your site to function also plays a role – more complex sites take more time to develop.

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